At Titoo Clothing, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, we’re here to make things right. Please review our refund and return guidelines below.

1. Return Eligibility

We accept returns under the following conditions:

• Items must be unused, unwashed, and unworn.
• Items must be returned in their original packaging with tags intact.
• Return requests must be initiated within 7 days of receiving the product.
• Proof of purchase (order number or receipt) is required.

Exclusions

• Final Sale items and discounted products are non-returnable.
• Customized, personalized, or made-to-order items cannot be returned unless defective.
• Products damaged due to improper use or washing are not eligible for returns or refunds.

2. Return Process

How to Initiate a Return

1. Contact Us: Email us at [titooclothing4@gmail.com] or call +91 97917 35925 to initiate a return. Please include your order number, the item(s) you wish to return, and the reason for the return.
2. Approval: Once your return request is approved, we’ll provide you with a return authorization and instructions for shipping the item back.
3. Ship the Item: Carefully pack the item and send it to the provided return address using a trackable shipping service.

Return Shipping Costs

• Customers are responsible for the cost of return shipping unless the return is due to a defect or an error on our part.
• We recommend using a reliable shipping service with tracking to ensure safe delivery.

3. Refund Policy

Refund Eligibility

Once we receive and inspect the returned item, we will process your refund if the item meets the eligibility criteria.

Refund Processing Time

• Refunds will be issued to the original payment method within 7 business days after approval.
• Please note that processing times may vary depending on your bank or payment provider.

Non-Refundable Fees

• Original shipping fees are non-refundable unless the return is due to an error or defect.
• Duties, taxes, and customs charges (for international orders) are also non-refundable.

4. Exchanges

We offer exchanges for eligible items under the following conditions:

• Exchanges are allowed for size, color, or product replacements.
• If the replacement item is unavailable, you may choose an alternative product or request a refund.

To request an exchange, follow the return process and specify the product you’d like as a replacement.

5. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please:

• Contact us within 7 days of delivery at
• titooclothing4@gmail.com
• .
• Provide clear photos of the item, packaging, and the issue.
• Once verified, we will offer a replacement, exchange, or full refund, including return shipping costs.

6. Cancellations

• Orders can be canceled within 24 hours of placement if they haven’t been processed or shipped.
• Once shipped, orders cannot be canceled, but you may return them after delivery.

7. Important Notes

• Items returned without prior approval or beyond the return window may not be accepted.
• Refunds or exchanges will not be processed for items that fail to meet the return eligibility criteria.

8. Contact Us

For assistance with returns, refunds, or exchanges, our team is here to help:

• Email: [titooclothing4@gmail.com]
• Phone: [ +91 97917 35925 ]