Shipping & Returns
At Titoo Clothing, we strive to provide a hassle-free shopping experience with prompt delivery and easy returns. Here’s everything you need to know about our shipping and return policies:
1. Shipping Information
Domestic Shipping
- We deliver to all major cities and towns within India.
- Orders are processed within 1–3 business days (excluding weekends and public holidays).
- Estimated delivery time: 3–7 business days after dispatch.
International Shipping
- We proudly ship worldwide!
- Processing time: 1–3 business days.
- Estimated delivery time: 7–14 business days, depending on the destination.
Shipping Fees
- Shipping fees are calculated at checkout based on your location and the weight of your order.
- Enjoy free domestic shipping on orders over [X Amount].
- Duties, taxes, or customs fees for international orders may apply and are the responsibility of the customer.
Order Tracking
- Once your order is shipped, you’ll receive an email with a tracking number. Use this to monitor your shipment’s progress.
- Contact us at [email] for assistance if you experience any issues with tracking.
2. Delayed or Lost Shipments
We understand that delays can happen. If your package is delayed beyond the expected timeframe or is lost, please:
- Contact our support team at [titooclothing4@gmail.com].
- Provide your order number and tracking information for quicker assistance.
- We’ll work with the carrier to resolve the issue or offer a replacement/refund if the package cannot be located.
3. Returns & Exchange Policy
Eligibility for Returns
We want you to be delighted with your purchase. If you’re not fully satisfied, you may return or exchange your items within 7 days of receipt under the following conditions:
- The item is unused, unworn, and unwashed.
- It is in its original packaging with tags intact.
- Proof of purchase (order number or invoice) is provided.
Exclusions
- Items purchased on sale or marked as Final Sale are non-returnable.
- Customized or personalized items cannot be returned unless defective.
Exchanges
Need a different size or color? You can request an exchange for eligible products. Contact us at [titooclothing4@gmail.com], and we’ll guide you through the process.